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Enterprise Network Troubleshooting & Aruba WiFi Deployment for Modefin | Layerix Networks

Client: ModefinServer Pvt Ltd (Modefin)

Karnataka
Fintech / IT Company
4 min read
Enterprise Network Troubleshooting & Aruba WiFi Deployment for Modefin | Layerix Networks

Technologies Deployed

Network TroubleshootingAruba WiFi Access PointsEnterprise RoutersManaged SwitchesWiFi Heatmap DesignRF TuningFull Network Configuration
Phase 1 — January 2025
Phase 2 — February 2025
Bengaluru, Karnataka

About Modefin

Modefin (ModefinServer Pvt Ltd) is a Bengaluru-based global fintech company on a mission to drive the digital transformation of banking. Their flagship platform, Modefin OPEB, powers digital banking, mobile banking, mobile wallets, agent banking, digital onboarding, and omnichannel banking for 65+ banks, financial institutions, telcos, and governments across Asia, Africa, and the Middle East.

Modefin holds ISO 9001 and ISO 27001 certifications, is PCI-DSS compliant, and has been recognised with multiple global awards — including the IBSI Sales League Table Industry Leader for Payments & Retail E-Wallets 2024, and the Most Innovative Omnichannel Platform award at the Africa Bank 4.0 Summit. They are also certified as a Great Place to Work.

With their engineering and product teams operating from a multi-floor office in Bengaluru, a reliable, high-performance network is not a convenience — it is the backbone of everything they build and deliver to clients around the world.

The Situation

Modefin's Bengaluru office spans 4 floors and is home to engineering, product, and operations teams who work on mission-critical fintech platforms around the clock. Their clients — banks and financial institutions across three continents — depend on Modefin's uptime, reliability, and security.

But their internal network was not living up to that standard. The team was experiencing persistent connectivity issues — performance gaps, inconsistent wireless coverage, and reliability problems that were impacting day-to-day productivity. For a company whose core product is a digital banking platform, an unreliable internal network was an unacceptable risk.

They needed a networking partner who could first identify exactly what was wrong — and then build something better.

A Two-Phase Engagement Built on Trust

Phase 1January 2025 · Network Troubleshooting & Stabilisation

Diagnose First. Fix Right. Build Trust.

Before any new hardware was deployed, Layerix sent in its engineers to do what most vendors skip: a thorough diagnosis. We investigated the existing network infrastructure — switch configurations, AP placement, cabling runs, DHCP and IP assignment behaviour, interference patterns, and traffic flow — to identify the root causes of Modefin's connectivity problems.

Root Cause Analysis

Systematic investigation of the existing setup — switches, APs, cabling, and IP configuration — to pinpoint every source of failure.

Performance Gap Identification

Mapped where and why the network was underperforming across floors, identifying coverage gaps, interference sources, and bandwidth bottlenecks.

Immediate Stabilisation

Resolved critical connectivity issues in the existing infrastructure, restoring reliable network access while the long-term solution was designed.

The outcome of Phase 1 was not just a stabilised network — it was a relationship built on demonstrated competence. Modefin saw how Layerix worked: methodically, without cutting corners, and with full transparency on what was wrong and why. That trust led directly to Phase 2.

Phase 2February 2025 · Full Aruba Network Deployment

Full-Scale Aruba WiFi, Router & Switch Deployment

With the diagnostic work done and trust established, Modefin engaged Layerix for a complete network infrastructure overhaul. We designed and deployed an enterprise-grade solution built on Aruba access points, routers, and managed switches — with every component configured for the specific demands of a fintech engineering environment.

Aruba WiFi Access Points

Enterprise-grade Aruba APs deployed across all 4 floors, positioned using a professional WiFi heatmap survey for optimal, overlap-free coverage.

Router Deployment & Configuration

Enterprise routers deployed and configured for secure, high-throughput connectivity — with routing policies suited to a globally-connected fintech platform.

Managed Switch Infrastructure

Full managed switch deployment with VLAN segmentation, QoS configuration, and PoE for access points and IP endpoints across all floors.

RF Tuning & Performance Optimisation

Post-deployment RF fine-tuning — channel planning, transmit power calibration, and roaming optimisation — to eliminate interference and maximise wireless throughput.

WiFi Heatmap Design

Before a single AP was mounted, a professional heatmap analysis determined exact placement to guarantee coverage in every area — meeting rooms, open floor, server zones.

End-to-End Configuration

Complete configuration of all network devices — SSIDs, security policies, management access, monitoring setup — and handover documentation.

Deployment Process

  1. 1
    Site Survey & Heatmap Planning: Floor-by-floor analysis and professional heatmap design to determine AP placement, antenna orientation, and channel allocation.
  2. 2
    Infrastructure Design: Network architecture design covering AP placement, switch stacking, VLAN scheme, QoS policies, and routing design.
  3. 3
    Aruba AP, Router & Switch Installation: Physical installation of all hardware — APs ceiling-mounted per heatmap plan, switches racked and labelled, routers installed and cabled.
  4. 4
    Full Configuration: Complete device configuration — SSIDs, VLANs, PoE budgets, QoS, security policies, and management access — all documented.
  5. 5
    RF Fine-Tuning: Post-deployment wireless survey to validate coverage, adjust power levels, resolve any co-channel interference, and optimise roaming behaviour.
  6. 6
    Performance Validation & Handover: Speed and throughput testing across all floors, handover documentation, and team walkthrough.

Technologies & Services Delivered

Aruba WiFi Access PointsEnterprise RoutersManaged SwitchesWiFi Heatmap SurveyRF Fine-TuningVLAN ConfigurationQoS & Traffic PrioritisationPoE InfrastructureNetwork TroubleshootingRoot Cause AnalysisFull Network ConfigurationPerformance Validation4-Floor CoverageNetwork Documentation & Handover

Results Delivered

4 Floors

Complete wireless coverage with zero dead zones

2 Phases

From troubleshooting to full deployment in under 60 days

Aruba

Enterprise-grade APs, routers, and switches fully deployed

RF-Tuned

Post-deployment optimisation for peak wireless performance

Stable

Connectivity issues fully resolved — no recurring failures

Documented

Full as-built documentation and configuration handover

Why Network Quality Matters for a Global Fintech Company

Modefin's engineering teams build and support platforms that process financial transactions for millions of end users across Africa, Asia, and the Middle East. A dropped video call during a client onboarding session, a connectivity failure during a production deployment, or a slow network slowing down a product demo — none of these are acceptable for a company operating at Modefin's level.

The network Layerix deployed gives Modefin's teams the infrastructure confidence to focus on what they do best: building award-winning digital banking products. With Aruba access points providing enterprise-grade wireless across all 4 floors, managed switches delivering VLAN-segmented, QoS-prioritised connectivity, and a properly documented and configured routing layer, the network now matches the ambition of the company it supports.

And it started not with a sale — but with a genuine willingness to diagnose first, and let the quality of the work speak for itself.

"Our engagement with Modefin began with a troubleshooting call — and ended with a complete enterprise network. That's the Layerix approach: diagnose honestly, fix thoroughly, and earn the right to build something better."

— Layerix Networks Team

About Layerix Networks

Layerix Networks is a Bengaluru-based enterprise networking company with 28 certified engineers and a zero-subcontractor policy. We design, deploy, and manage network infrastructure — structured cabling, enterprise WiFi (Aruba, Cisco, Ruckus), network security (Check Point, Fortinet), surveillance, access control, server rooms, and managed services — for organisations across Karnataka, Gujarat, Tamil Nadu, and Odisha. Every deployment is Fluke-certified and fully documented.

Key Results

Network connectivity issues diagnosed and resolved in Phase 1

Full Aruba WiFi, router & switch deployment completed in Phase 2

High-performance wireless coverage across all 4 floors

RF-tuned and heatmap-designed for zero dead zones

Reliable infrastructure supporting a globally-certified fintech platform

Trust built in Phase 1 led directly to full engagement in Phase 2

Ready to achieve similar results?

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